Overview
Genseo offers different plans with varying article limits and features. This guide explains monthly article limits, how upgrades affect your limits, and how billing cycles work.Monthly Article Limits
Each plan includes a monthly article limit that determines how many articles you can generate per month.How Limits Work
- Monthly reset: Article limits reset at the beginning of each billing cycle
- Per account: Limits apply to your entire account, not per user
- Unused articles: Unused articles don’t roll over to the next month
- Overage: Exceeding your limit may require upgrading or waiting until the next billing cycle
Understanding Your Limit
Check your current limit and usage:- Go to Settings → Billing
- View your current plan and article limit
- Check how many articles you’ve used this month
- See how many articles remain in your current billing cycle
Plan Tiers
Genseo offers different plan tiers with varying limits and features.Starter Plan
- Article limit: Typically 10-20 articles per month
- Features: Basic article generation, Webflow/Shopify integration
- Best for: Small businesses or individuals getting started
Professional Plan
- Article limit: Typically 50-100 articles per month
- Features: Advanced article generation, all integrations, priority support
- Best for: Growing businesses with regular content needs
Enterprise Plan
- Article limit: Custom limits based on needs
- Features: Custom features, dedicated support, custom integrations
- Best for: Large organizations with high-volume content needs
Specific limits and features may vary. Check your plan details in the billing settings for exact limits.
Upgrades and Limits
Upgrading your plan increases your monthly article limit and unlocks additional features.How Upgrades Work
When you upgrade your plan:- Immediate effect: Your new limit takes effect immediately
- Prorated billing: You may be charged a prorated amount for the remainder of your billing cycle
- New limit: Your monthly article limit increases to the new plan’s limit
- Additional features: You gain access to additional features included in the new plan
Upgrading Mid-Cycle
If you upgrade mid-cycle:- Immediate access: You immediately gain access to the new plan’s limit
- Prorated charge: You’re charged a prorated amount for the upgrade
- Reset date: Your billing cycle reset date remains the same
- Usage tracking: Your article usage continues from your current usage
Example Upgrade Scenario
Current situation:- Plan: Starter (20 articles/month)
- Articles used: 18 articles
- Days remaining: 10 days
- New plan: Professional (100 articles/month)
- Articles available: 100 articles (immediate)
- Prorated charge: Applied for the upgrade
- Reset date: Remains the same (10 days)
Billing Cycles
Billing cycles determine when your article limits reset and when you’re charged.Monthly Billing
- Billing period: 30 days from your signup or upgrade date
- Reset date: Article limits reset on your billing date
- Charge date: You’re charged on your billing date
- Usage tracking: Article usage is tracked per billing cycle
Annual Billing
- Billing period: 365 days from your signup or upgrade date
- Reset date: Article limits reset monthly (not annually)
- Charge date: You’re charged annually on your billing date
- Usage tracking: Article usage is tracked per month, with limits resetting monthly
Managing Your Limits
Monitoring Usage
Track your article usage:- Dashboard: Check your dashboard for current usage
- Billing settings: View detailed usage in billing settings
- Notifications: Receive notifications when approaching your limit
- Usage history: Review past usage to plan future needs
Avoiding Limit Issues
Plan your content to avoid hitting limits:- Monitor usage: Regularly check your article usage
- Plan ahead: Schedule content to avoid exceeding limits
- Upgrade when needed: Upgrade before hitting your limit
- Optimize usage: Use articles efficiently to maximize value
When You Hit Your Limit
If you exceed your monthly limit:- Upgrade option: Upgrade to a higher plan for more articles
- Wait for reset: Wait until your billing cycle resets
- Contact support: Contact support for custom solutions
- Review usage: Review your usage to optimize future content planning
Downgrades and Limits
Downgrading your plan reduces your monthly article limit.How Downgrades Work
When you downgrade your plan:- Effective date: Downgrade takes effect at the end of your current billing cycle
- New limit: Your monthly article limit decreases to the new plan’s limit
- Current usage: Your current usage remains until the billing cycle resets
- Feature access: You lose access to features not included in the new plan
Downgrading Mid-Cycle
If you downgrade mid-cycle:- Current cycle: You keep your current plan’s limit until the end of the billing cycle
- Next cycle: The new plan’s limit applies at the start of the next billing cycle
- No refund: You’re not refunded for the remainder of the current cycle
- Feature access: You keep feature access until the end of the current cycle
Best Practices
Planning Your Usage
- Monitor regularly: Check your usage throughout the month
- Plan content: Schedule content to maximize your article limit
- Upgrade proactively: Upgrade before hitting your limit to avoid interruptions
- Optimize articles: Use articles efficiently to get the most value
Managing Billing
- Understand cycles: Know when your billing cycle resets
- Track usage: Monitor your article usage regularly
- Plan upgrades: Plan upgrades based on your content needs
- Review plans: Regularly review your plan to ensure it meets your needs
Common Questions
Do unused articles roll over?
No, unused articles don’t roll over to the next month. Your article limit resets at the beginning of each billing cycle.What happens if I exceed my limit?
If you exceed your limit, you’ll need to upgrade to a higher plan or wait until your billing cycle resets. Contact support for custom solutions.Can I upgrade mid-cycle?
Yes, you can upgrade mid-cycle. Your new limit takes effect immediately, and you’re charged a prorated amount for the upgrade.When does my limit reset?
Your article limit resets on your billing date, which is the same date you signed up or upgraded to your current plan.Next Steps
- Learn about managing billing to update payment methods and download invoices
- Explore canceling subscriptions if you need to cancel
- Review contacting support for assistance with billing questions